Meriden Water Division

Pay/View Your Utility Bill

Water Division

2023 Water Quality Report

May 21, 2024 - The Meriden Water Quality report has just been released and is available in English and Spanish.

ATTENTION MERIDEN WATER DIVISION CUSTOMERS

ATENCIÓN CLIENTES DE LA DIVISIÓN DE AGUA DE MERIDEN

 

Meriden Water Department Continuing Hydrant Flushing Through June

 

Beginning May 13, 2024 through June 28, 2024 the following Meriden streets will have their hydrants flushed by the Water Division:
Desde el 13 de Mayo de 2024 hasta el 28 de Junio de 2024, se lavarán las siguientes áreas:

Section / Sección #5– Chamberlain Hwy/Lockwood St to West Main St/Colony St north to Town Line
Section / Sección #6 – Pratt St/East Main St to Broad St/Berlin Turnpike (Town Line)
Section / Sección #7 – Crown St/East Main St to Curtis St/So Broad St (Town Line)
Section / Sección #8 – Broad St/East Main St to Swain Ave south to Wallingford Town Line

The Meriden Water Division will conduct flushing of hydrants between the hours of 7:00 A.M. and 3:30 P.M. Monday through Friday. (WEATHER PERMITTING)

Please excuse any discoloration or reduced pressure that may occur during this program.
La División de Agua de Meriden comenzará a descargar los hidrantes entre las 7:00 a.m.
y 3:00 p. m. De lunes a viernes. (SI EL CLIMA LO PERMITA)
Disculpe cualquier decoloración o presión reducida que pueda ocurrir durante este programa.

PLEASE CHECK ANY TAP WATER BEFORE DOING ANY LAUNDRY
POR FAVOR, COMPRUEBE EL AGUA DEL GRIFO ANTES DE HACER CUALQUI LAVADO

Thank you for your cooperation. If you have any questions, please call the Meriden Water Division
at 203-630-4256 or check the City of Meriden website at www.meridenct.gov or
the Public Access Channel, Cox Channel 14 or U-Verse Channel 99.
Gracias por su cooperación. Si tiene alguna pregunta, llame a la División de Agua de Meriden.
al 203-630-4256 o consulte el sitio web de la Ciudad de Meriden en www.meridenct.gov o
el Canal de Acceso Público, el Canal 14 de Cox o el Canal 99 de U-Verse.

May-June (specific streets)

Thank you for your cooperation. If you have any questions, please call the Meriden Water Division at 203-630-4256

For after hours emergencies, call the Meriden Police Department at 203-238-1911.

For questions regarding your water/sewer bill, please contact the billing office between the hours of 7:00 a.m. and 3:30 pm at 203-630-4256 or send an email to Water Customer Service.

 

Checking your water system for leaks:
1.  Locate the water meter.
2.  Read the meter twice.  Read it first at night, after the day's water use has ended and again in the morning before any water is used.
3.  Find the difference.  Subtract the first from the second reading to tell how much (if any) water leaked out overnight.
4.  Do you suspect a leak?  If there is a difference in the reading, find the leak by checking pipe connections and toilets.

Checking your silent toilet leaks:
1.  Drop a little food coloring in the tank.  DO NOT FLUSH.
2.  Wait for 10 minutes, but do not flush.
3.  If the food coloring appears into the toilet bowl, your toilet has a silent toilet leak.  The leak is probably located in or around the plunger ball or flapper valve at the bottom of the tank.  These leaks are easy to fix with parts from your hardware or home store.

Restoration of water service for non-payment. 
Once payment has been made, in order to restore water service without your presence, please complete the Water Restoration Form and fax to 203-630-4061 or email Hannah Pierce, at hpierce@meridenct.gov.

Customer Awareness Information

Toilet Scenarios

An Act Concerning Reduction of Lead in Drinking Water 

Harvest the Rain Regional Water Authority is offering Ivy Rain Barrels for just $68, 53% off the retail price of $129.

Reduction of Lead in Drinking Water FAQ's

Other Water Division Information

The reservoir supplies are subjected to complete treatment, including filtration.  The well supplies are subjected to chemical treatment only.  Water is pumped via four major pump stations and two secondary pump stations.  Storage capacity in this system is 12.65 million gallons.

The distribution system consists of over 215 miles of pipe, ranging in size from 30 inches down to as small as 1.25 inches.  The Water Division oversees the daily operation of this system and performs all necessary and routine maintenance to keep it operating efficiently.

The Fiscal Division is responsible for determining consumption, preparing and mailing water and sewer bills on a quarterly basis to some 17,200 accounts.  Included in these responsibilities are the maintenance and testing of existing meters, routine and special reading of meters, processing applications for new or renewed services, and answering complaints and service requests.

The most common interaction the Water Division has with the public concerns the amount of a water bill or the quality of water.  The Water Division processes applications for new services or renewal services and meter installation services.