Utilities

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Water Division

ATTENTION MERIDEN WATER DIVISION CUSTOMERS

The Meriden Water Division will be flushing fire hydrants from Tuesday, May 9, 2023 - Tuesday, June 6, 2023, between the hours of 7:00 A.M. and 3:30 P.M. Monday through Friday. (WEATHER PERMITTING)

 

The reservoir supplies are subjected to complete treatment, including filtration.  The well supplies are subjected to chemical treatment only.  Water is pumped via four major pump stations and two secondary pump stations.  Storage capacity in this system is 12.65 million gallons.

The distribution system consists of over 215 miles of pipe, ranging in size from 30 inches down to as small as 1.25 inches.  The Water Division oversees the daily operation of this system and performs all necessary and routine maintenance to keep it operating efficiently.

The Fiscal Division is responsible for determining consumption, preparing and mailing water and sewer bills on a quarterly basis to some 17,200 accounts.  Included in these responsibilities are the maintenance and testing of existing meters, routine and special reading of meters, processing applications for new or renewed services, and answering complaints and service requests.

The most common interaction the Water Division has with the public concerns the amount of a water bill or the quality of water.  The Water Division processes applications for new services or renewal services and meter installation services.